Shipping policy

At Meduza.Fashion, every order is handled with care and precision to ensure your pieces arrive beautifully and on time.

Processing Time

All orders are processed within 1–3 business days after payment confirmation.
During collection launches or sale periods, processing may take slightly longer — we’ll always keep you informed.

Domestic Shipping (Within Your Country)

• Standard delivery: 3–7 business days

• Express delivery: 1–3 business days
  Tracking information is provided once your order has shipped.

International Shipping

We proudly offer worldwide delivery.
Transit times vary by destination, typically 7–15 business days depending on customs clearance.
Any import duties or taxes applied by your country are the responsibility of the customer.

Shipping Confirmation & Tracking

Once your order has been dispatched, you’ll receive an email with your tracking number and a direct link to monitor your shipment in real time.

Packaging

Every order is wrapped in our signature Meduza.Fashion packaging — elegant, eco-friendly, and securely protected to ensure your items arrive in perfect condition.

Lost or Delayed Packages

If your order is delayed or lost in transit, please contact our support team at support@meduza.fashion.
We’ll work closely with our shipping partners to locate or replace your order.

Questions?

Our customer service team is here to help — reach out anytime at support@meduza.fashion and we’ll respond within 24–48 hours.